Exchange and return policy

At Comfy, we always strive to ensure your complete satisfaction with every purchase you make. If you are not satisfied with any product, you can return or exchange it within 14 days from the date of purchase.

Return Conditions

The product must be unused and in its original condition, with all accessories and original packaging intact.

To facilitate the return process, please contact us to receive precise instructions on how to return the product. Proof of purchase, such as a receipt or order confirmation, must also be provided.

Processing Returns

Return requests are processed within 14 business days after we receive the returned product. Refunds will be issued to the same payment method used during the purchase.

Please note that some banks may take additional time to process the refunded amount.

Product Exchanges

If you wish to exchange a product, please follow the same return procedure mentioned above.

Once we receive the returned product, we will ship the replacement product as soon as possible. Kindly ensure that you review the exchange policy carefully to fully understand all terms and conditions.

Contact Us and Customer Support

If you have any questions or need assistance regarding the return or exchange process, please don’t hesitate to contact us at 0155206453.

We are always here to assist you and ensure a convenient and satisfying shopping experience. We’ll be happy to answer any questions you have or help process your request.
Your satisfaction is our top priority, ensuring that your experience with us is completely seamless.